Shipping and Delivery Policy
Home- Shipping and Delivery Policy
At SWAGMANN, we work hard to deliver your item as soon as possible. Here is our delivery and shipping policy:
Please contact us if you have any inquiries concerning our shipping and delivery procedures.
DOMESTIC SHIPPING:
– FREE standard shipping for orders over $150 (Subject to change at our discretion during promotion or sale periods. This will be advertised on the Swagmann website.)
– $15 standard shipping available for orders under $150
– $25 express shipping is available for all orders. Please check your emails and text messages for tracking info. (Sometimes these emails may get caught in your Spam folder.)
– If the postie or courier cannot deliver for whatever reason or it is deemed unsafe to leave at your address they may leave a card with an alternate delivery location (local Post Office or similar).
NEW ZEALAND:
– FREE shipping for orders over $150.00 (Subject to change at our discretion during promotion or sale periods. This will be advertised on the Swagmann website.)
– $25 flat rate international shipping for orders under $150.00 You will be contacted via our chosen delivery service for delivery requests.
INTERNATIONAL:
All items are express shipped.$30 AUD flat rate international shipping.
You will be contacted via our chosen delivery service for delivery requests.
International Taxes & Customs Charges
Unfortunately, International taxes and customs charges are out of our control and you may be required to pay sales tax and or duty/Customs charges depending on your location. If you have concerns regarding applicable customs charges to your country or state, we advise you to contact your local customs office to find out what fees may be relevant to you. Taxes and customs charges are not the responsibility of Swagmann and are not included in the total of the order or shipping cost and Swagmann is not responsible for any additional taxes or charges that may occur during the journey of your order.
If you require any further assistance regarding this, please contact info@swagmann.com before placing your order so we can make sure you have all the information you need!
GENERAL SHIPPING FAQS:
Shipping
Orders are shipped on weekdays only.
Public Holidays
Please note: Shipping days do not include public holidays.
Order Tracking
Once you receive your shipping confirmation email you can track your order using the tracking number provided. If the tracking link is not available, you can paste your tracking number into the search bar on the Australia Post tracking page by following the link below.
Queries
We are always happy to hear from you so if you are unsure of anything or need something confirmed, please email us at info@swagmann.com.au and we will get back to you as soon as possible.
Our brand is dedicated to bringing you high-quality, durable 100% Australian made clothing that is inspired by the rugged beauty of the Australian outback. From Jackie Howe singlets to jumpers, we have the essentials you need to embrace the country lifestyle.
